Help
Questions and answers
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Ordering and payment
Choose your sizes and place your order without paying. We work out delivery for your address and send you the final total. You then pay by bank transfer, or in cash on delivery if you are in Lagos. Our team confirms your payment and ships your order, and you can follow each step on your order page.
Watch: From order to doorstep16 secNo. Nothing is charged when you order. You pay after we have quoted delivery and you are happy with the total.
By bank transfer, using your order number as the payment reference. The account details appear on your order page once your total is ready. If your address is in Lagos, you can pay in cash to our rider when your order is delivered instead.
Watch: Pay for your order17 secPrices are set in naira and shown in the currency you choose. When we quote your delivery we lock the exchange rate, so the amount you are asked to pay does not change afterwards.
You need an account to place an order, so you can follow it and see your total. Browsing and searching do not need one.
Yes, from your order page, until we have confirmed your payment. After that, contact us and we will do our best to help.
Delivery
Yes. If your address is in Lagos, Nigeria, we deliver the same day, and you can pay in cash on delivery if you prefer.
Yes, we deliver worldwide. We quote delivery for each order once we know where it is going, and you see the final total before you pay.
It depends on where your order is going and what is in it, so we quote it for each order. It is never added without you seeing it first.
Yes. When your order ships we email you the tracking details, and they also appear on your order page.
Watch: Track your order16 secProducts and sizes
Use our size guide to measure your foot or body, and check the fit note on each product, since sizes vary between brands. If you are between sizes, we suggest sizing up.
Yes. Stock is counted for each size, so a size you can choose is a size we have. Sold-out sizes are crossed out.
Send us a custom request with a photo if you have one, and we will look for it. You are not committed to anything.
Watch: Request a pair19 secStill have a question? Contact us.